Resources
Who to Contact
Here’s who to contact with questions about your Shake Shack benefits:
Your Health
Medical
UnitedHealthcare
866.414.1959
Pre-Enrollment:
myuhc.com/shakeshackenterprises
Post-Enrollment:
myuhc.com
Apple App Store | Google Play
Pharmacy
OptumRx
800.356.3477
Apple App Store | Google Play
At-Home Cancer Screenings
Color
color.com/shakeshack
Health Savings Account
WEX
866.451.3399
Pre-Enrollment:
oe.benefit-info.com/hsa
Post-Enrollment:
wexinc.com
Supplemental Health Plans
Lincoln Financial Group
800.423.2765
lfg.com
Apple App Store | Google Play
Dental
Cigna
800.244.6224
my.cigna.com
Apple App Store | Google Play
Vision
EyeMed
866.939.3633
eyemed.com
Apple App Store | Google Play
Your Finances
Flexible Spending Accounts
Healthcare, Dependent Care, Limited Purpose, Commuter
WEX
866.451.3399
wexinc.com
Apple App Store | Google Play
401(k) Retirement Plan
Fidelity
800.343.3548
netbenefits.com
Apple App Store | Google Play
Your Life Benefits
Life, AD&D, and Disability
Lincoln Financial Group
800.423.2765
lfg.com
Apple App Store | Google Play
EAP
Guidance Resources
833.475.0980
GuidanceResources.com
Username: LFGNY | Password: LFGNY1
Apple App Store | Google Play
Corporate Discounts
PerkSpot
shakeshack.perkspot.com
Apple App Store | Google Play
General Benefits
Shake Shack Benefits Team
646.844.6496
benefits@shakeshack.com
Documents
Here are important documents that you may need to access:
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Important Plan Notices // NEED
- Medicare Part D Creditable Coverage Notice
- HIPAA Comprehensive Notice of Privacy Policy and Procedures
- Notice of Special Enrollment Rights
- General COBRA Notice
- Notice of Right to Designate Primary Care Provider and of No Obligation for Pre-Authorization for OB/GYN Care
- Women’s Health and Cancer Rights Notice
- Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)
- Health Insurance and Marketplace Coverage Notice
Forms // NEED
- Domestic Partner Affidavit
- Dependent Verification
- Dental Claims
Benefit Planning Tools // NEED
- 2027 Changes Brochure
- Retirement Plan Highlights
- HSA/FSA Eligible Expenses:
IRS Publications 502, 503, and 969 - Life Insurance Calculator

